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Cancel PREMIUM / PREMIUM +

Key facts at a glance:

  • PREMIUM / PREMIUM + cannot be canceled within the TVNOW PREMIUM app. This can only be done on the website.
  • TVNOW PREMIUM / PREMIUM + can be canceled at any time during the test phase - up to one day before the end of the test phase.
  • After the end of the test phase, the TVNOW PREMIUM / PREMIUM + package can be canceled at any time with 30 days' notice.

Instructions for termination:

  1. Open the following link in your web browser: https://my.tvnow.de/mein-paket/abo-kuendigen and log into your account with your login data.
  2. There you can cancel your active TVNOW PREMIUM package by stating a reason for cancellation.
  3. If you still want to use your package, you can withdraw your cancellation at https://my.tvnow.de/mein-paket before your remaining term has expired.
  4. Your booked package can be used for the rest of the term.

 

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