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immediate reply
14.01.2020 | 07:27
Company response from: DPD Dynamic Parcel Distribution GmbH & Co. KG
Department: Social Media

Dear Sirs and Madames,

We apologize to you for the incident described. This should not happen like this, understand your annoyance and are happy to initiate a clarification.

For this we need, as you were told on the phone, the shipment number and your postcode. We can use this data to precisely identify the deliverer who was responsible for this.

If you send us the above information by e-mail to socialmediadpd.de, we take all further steps. Thank you in advance for your answer.

Best regards,

Your DPD team